Technical Tidbits™

There is a lot of grumbling from people all over the net (and in my own family) about how slow TrendMicro Internet Security 2007 is. So much so, that Trend has been made aware of the problem and posted a fix to the problem.

First, you have to have version 15.30.xxxx of Trend. If you don’t, you have to upgrade by getting the upgrade kit here:

http://www.trendmicro.com/ftp/products/tis/PCC2007_UPGKT_153_1128_1151_GM.exe

(Source and Directions for use:
http://esupport.trendmicro.com/support/viewxml.do?ContentID=1034407)

The trouble is that the slow computer had Spybot S&D installed on it before upgrading to Trend IS 2007. The new Trend makes you uninstall Spybot. Unfortunately, what they don’t tell you is, that before you uninstall, you need to remove the host files (if you had installed them through advanced mode), AND you MUST UNDO THE IMMUNIZE! That’s the biggie!

When Trend installs, it attempts to monitor all your program files. Even though Spybot has been unistalled, the immunized files are still being protected or locked down by Spybot (which of course, no longer exists on your computer!). So, there is this huge battle going on in the background between Trend and locked down Spybot files. This is what consumes the resourses!

So, if you are using Trend 2007 and your computer is getting slower than molassis, reinstall Spybot, update it, and then UNIMMUNIZE your files. (There’s an UNDO button under the immunize section.)

I’ve done this with many, many clients now, and they are faster than a speeding bullet. (Oh, wait! That’s Superman, isn’t it? GRIN) Anyway, you get the drift!

Support Source:

http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033903

Debbie